As the year winds down, now is the perfect time to take full advantage of your health plan benefits before the new year begins. With Open Enrollment behind us, it’s easy to focus on the future, but there are key actions you can take right now to maximize the benefits you’ve already selected.
Many people miss out on opportunities to avoid gaps in care, reduce out-of-pocket costs, and make the most of their current plan. Taking action before the year ends ensures you start the new year with the healthiest—and most cost-effective—plans in place.
5 Things To Do Before the End of the Year
1. Refill Your Prescriptions
Make sure you have enough of your medications to last until you can meet with your doctor, especially if you changed plans. If your medications require prior authorization, and you are changing plans, find out what the process is for the prior authorization for your new plan. Here’s how you can do that:
- You can find benefit contact information at www.vebaonline.com/benefit-contacts/ .
- If you need help confirming if your prescription is covered by your new plan, reach out to our Advocacy team for support at 888-276-0250. Be sure to have the following information available:
- Name
- Date of Birth or Social Security Number
- Classification
- Prescription name, dosage, day supply
- Delivery method: pharmacy pick up or mail order
Important Note: Remember to review your plan’s prescription coverage documents as medication coverage can change periodically.
2. Download Your Digital ID Card
ID cards are being processed and are anticipated to be delivered by the first of the year. However, if your card is delayed, electronic versions of ID cards should be available upon enrollment by the carrier. Directions on how to download your digital ID card can be found here.
Note: Some carriers no longer offer physical ID cards so your digital ID card will be your main ID card.
3. Download the MyVEBA App
VEBA members can access their plan information online at MyVEBA or through the MyVEBA app. Download the MyVEBA app for Apple or Android. Use this app to:
- Save ID cards for yourself or your dependents
- See your current health plan(s)
- Review your SBC
4. Update Your Contact Information
Making sure your new plan has the right contact information for you is important. The goal is to make sure you receive plan information, claims are processed smoothly, and that you get timely notifications.
5. Review Plan Information
Take the time to review your coverage and benefits after Open Enrollment. Check details like networks, exclusions, and limitations. You’ll be better equipped to manage your cost shares and your health with this knowledge.
Looking Ahead: Plan to Meet with Your Care Team
Before the year ends, it’s also important to take a moment to schedule any appointments you’ve been putting off. Whether it’s an annual physical, preventive screenings, or consultations with specialists, meeting with your care team ensures you’re on track to start the new year with a clear plan for your health. By addressing any health concerns now, you can avoid complications later and make the most of your current plan benefits.
We’ve put together a helpful resource to guide you in preparing for your upcoming appointments and making the most of your care team. Access the Healthy Life Hub here.
We’re Here to Help
Please know that we’re here to support you all year. The VEBA Advocacy Team is here to help you navigate the healthcare system—whether it’s accessing care, dealing with referrals and prior authorizations, or making the most of your VEBA benefits for you and your family.
If you have any questions, contact our Advocacy Team at 888-276-0250 or visit us online at www.vebaonline.com/contact. For urgent requests, use the “Urgent” box on the contact form.
Additional Support for Life Changes
As you prepare for the new year, if you’re navigating a major life change, we also offer the Navigating Life Transitions program. This 8-week group course provides support, tools, and confidence to help you through any transition, with guidance from a licensed therapist.
