The VEBA Resource Center has moved locations to a new and improved building at 5520 Ruffin Road. Below are our hours of operations, directions to the new building, and FAQs. We hope to see you at the VEBA Resource Center soon!

The VRC Building and Care Navigation are only available to VEBA Members. Non-members can attend virtual classes and access our website resources.

VEBA Resource Center

Hours of Operations

The VRC is open Monday-Thursday, 12 pm – 7 pm

Gym Hours are Monday-Thursday, 12 pm – 7 pm

Contact Us

Care Navigation

Meet with a Care Navigator to create a tailored health plan based on your unique story, values and experiences. Care Navigation includes:

• An integrated health and well-being assessment
• Guidance to find appropriate resources
• Motivation support and encouragement to help overcome obstacles
• Follow-up appointments (phone, virtual or in-person) to monitor your progress

Care Navigator speaking with member in a private session

Schedule your appointment today!

VEBA Advocacy

Navigating the health care system can be confusing and complicated and we are here to help! Our VEBA Advocacy team is here to support VEBA Members to ensure they have timely access to quality care. Our Advocacy team can support members with resolving issues ranging from scheduling appointments, bill payment or quality of care. Inquiries will receive a response within 24 hours (not including weekends & holidays).

Available Monday-Friday, 8 am – 5 pm at 888-276-0250 or via email at

Woman looking at laptop and typing on her phone.

Frequently Asked Questions: